Frequently Asked Questions

What are the visiting times?

Visiting times are 13.00-18.00, with 18.00-20.00 available off the ward.

There is no need to book.聽

For visiting enquiries, please call 01722 336262 ext 2447.

Is there any accommodation provided for relatives who have to travel long distances to visit patients?

We have access to limited rooms in the League of Friends Bungalow. We can make a request on your behalf.

How do I get a job in the Spinal Centre?

Our current vacancies are advertised on the Working for Team Salisbury pages. This is the best way to start the application process.

I have a red mark on the bony part of my bottom, what should I do?

You need to check and note the size, colour, site and time it takes for the mark to fade. If the red mark fades within 30 minutes and if it goes white when you press on it then it may be okay for you to continue getting up onto it. However you need to identify the cause of the mark. How old are your cushions and your mattress? Have you changed your routine or equipment? Has your ability to relieve pressure changed? Are you unwell?

If the mark does not fade within 30 minutes and/or does not go white when you press on it then you need to keep all pressure off that mark e.g. go on bedrest. If you do not relieve pressure from a pressure mark, it may develop into a pressure ulcer.

When the mark has completely gone then you should start applying pressure onto it slowly e.g. mobilising for a short period of time.

For more details on building up your times after a mark or a sore and further information about what to do if you have a red mark, contact Pressure Clinic (01722 429 291).

I would like to volunteer in the Spinal Centre

We greatly appreciate the work of volunteers in the centre who provide many valuable services.

Please contact Voluntary Services by email sft.volunteering@nhs.net or by telephone 01722 336262 ext 5631 or ext 5632.

How can I obtain new Autonomic Dysreflexia card(s)?

They are available as a PDF for you to print via this link.

How often should I check my skin and what should I look for?

Skin should be checked at least twice a day especially before getting up and when you go back to bed. A mirror should be used to look at bony prominences and other areas. If you are unable to hold the mirror yourself you will need to direct someone else to check your skin.

You or the person checking your skin should be looking for pink/red areas, purple/blue/bruised areas, swelling, blisters, insects bites or spots, shiny areas, dry or cracked areas. It is good practice to feel your skin as well as look at it and you, or the person doing this for you, should be feeling for hard lumps and warm areas.

The cushion on my wheelchair is worn out. How do I replace it?

If you have a wheelchair from wheelchair services then you can usually get the cushion replaced through them. You will need to phone or write to them. If you do not have the contact details then please contact Pressure Clinic (01722 429291) and we can give you the address and telephone number.

If you have privately funded your wheelchair and do not have a wheelchair from wheelchair services, then you may have to fund a replacement cushion yourself.

Please contact Pressure Clinic (01722 429291) to discuss any of these issues further.

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