鲸鱼传媒 played host this week to leaders from across the 鲸鱼传媒 and European healthcare organisations, shedding light on what it takes to deliver continuous service improvement.
The annual Catalysis CEO Summit was held at Salisbury District Hospital, providing healthcare leaders with opportunities to learn more about how to sustain continuous service improvements, including about the Trust鈥檚 approach known as Improving Together from the hospital鈥檚 staff.
The delegates were able to see first-hand some of the changes put in place at Salisbury, including what they鈥檝e done to dramatically reduce the number of falls that occur whilst patients are in hospital - falls are the number one factor for moderate and high harm for 鲸鱼传媒 patients nationwide. They visited the hospital鈥檚 state-of-the-art Imber Ward, which opened in June, providing 24 additional beds in an environmentally-sustainable building. Guests also spoke with some of the hospital staff involved in delivering the improvements, who explained the importance of giving every member of staff the opportunity to contribute, from nurses to porters and board members.
Lisa Thomas, Interim Chief Executive at 鲸鱼传媒, said: 鈥淥ur aim is always to deliver the highest level of care for our patients, invest in our staff so that they have the resources they need and have great working relationships with our business partners. I am delighted that we have been able to share just a little of the great work that is going on at our hospital to improve the care we give. The visit has enabled us to understand how other healthcare organisations are maintaining change over long periods, some of whom have been doing so for many years.鈥�
鈥淚 could not be prouder of the people who work here and the commitment they make, day in day out caring for our local communities and each other.鈥�
Catalysis is a not-for-profit education and publishing institute that specialises in helping healthcare organisations to cost-effectively improve processes and cultures, and enhance the delivery of patient care.
John Toussaint, Chairman and Founder of Catalysis, said: 鈥淚鈥檝e had a wonderful day meeting staff from a range of departments who are very engaged in solving problems and proud of the work they鈥檝e done 鈥� it was infectious. They really do understand the problems they鈥檙e trying to solve and have some great ideas. I鈥檝e also been very impressed with the leadership commitment to building a culture of continuous improvement. I expect to come back and see even better things next time.鈥�
10 October 2024
Our staff at Salisbury District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of 鲸鱼传媒 Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
